27 Dec 2023 09:59 AM
I have reset, turned off and pressed WPS. This keeps happening frequently and getting really frustrated.
27 Dec 2023 10:01 AM
It keeps saying no network connection but my service status is fine etc
27 Dec 2023 10:43 PM
Posted by a Superuser, not a Sky employee. Find out more@CrowsonkPressing the WPS will do nothing really for you unless you are trying to connect a device that is connecting via Wi-Fi to your network that is what the button is for. If you have a flashing internet light and it is amber it is trying to connect back up. If this keeps happening then you do have an issue.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
30 Mar 2024 04:42 PM
My sky box keeps freezing
my WiFi doesn't work around the house and I've purchased additional boosters too.
my router has an amber flashing light
30 Mar 2024 05:15 PM
Posted by a Superuser, not a Sky employee. Find out more@Voller Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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