No Phone Device ! How to set up Hub?

[Bchopde]

Hello, 

I am trying to activate my broadband and unable to do so. I do not have phone device which is one of the step while setting up hub, is it compulsory? Is there any work around ? 

[TimmyBGood]

@Bchopde 

There's no need for a phone handset.  Is this a new address or a new service?  Have you been advised that the broadband is actually active?

[Bchopde]

Hi, 

yes I got a message today morning that it is active. But internet is still flashing Amber 😒

[Bchopde]

And yes it is a new address 

[TimmyBGood]

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@Bchopde wrote:

yes I got a message today morning that it is active. But internet is still flashing Amber

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Unfortunately that would suggest the activation was not completed sucessfuly.  If you've tried everything else (replug, reboot etc), you'll need to call Sky to report a fault.  A remote activation does depend on the wiring to your property being functional all the way to the master socket, and that doesn't necessarily get checked.