Discussion topic: No ONT box. It's taken away by the landlord
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Message posted on 24 Sep 2025 06:03 PM
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No ONT box. It's taken away by the landlord
Hi,
I just moved into a new house and my Sky broadband is due to activate tomorrow. However the ONT box was taken away by the previous owner of the house. Is there a way I can contact Sky easily to ask for them to come and install a new one? I'v tried using the Chatbot but it wasn't helpful.
Thanks
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Message posted on 24 Sep 2025 06:04 PM
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Re: No ONT box. It's taken away by the landlord
You will need to call sky and speak to them about this problem
Message posted on 24 Sep 2025 06:14 PM
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Re: No ONT box. It's taken away by the landlord
How I can reach out to Sky? I can't find the contact number and the AI chatbot isn't helpful.
Message posted on 24 Sep 2025 06:15 PM
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Re: No ONT box. It's taken away by the landlord
You can search sky phone number on line
Message posted on 24 Sep 2025 06:16 PM
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Re: No ONT box. It's taken away by the landlord
I have tried that.. unfortunately I couldn't find any phone numbers
Message posted on 24 Sep 2025 06:26 PM
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Re: No ONT box. It's taken away by the landlord
@Zhifeng You better start searching again, contact us below and keep looking until you find it!
Message posted on 24 Sep 2025 06:28 PM
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Re: No ONT box. It's taken away by the landlord
I have spent 30 minutes finding their phone number. Isn't that deep search enough? I don't understand why it's so hard to find their contact us number.
Message posted on 24 Sep 2025 06:36 PM
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Re: No ONT box. It's taken away by the landlord
We can't post phone numbers on here but the number starts 0333 that all we can put
Message posted on 24 Sep 2025 06:38 PM
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Re: No ONT box. It's taken away by the landlord
If you have a sky mobile then you can call on 150
Message posted on 24 Sep 2025 06:40 PM
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Re: No ONT box. It's taken away by the landlord
@Zhifeng Link below post 9 of 9 click and down to call us!
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