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Discussion topic: No Internet

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This message was authored by racheldr This message was authored by: racheldr

No Internet

No Internet since last night, tried contacting sky but cannot speak to anyone,  read on here if you wait on the phone then you can register the fault and if not resolved in 2 days you start to get compensation,  trouble is you wait on the phone and it then cuts you off so cannot register that I have no Internet since 7.30pm last night. Now my cctv and ring doorbell doesn't work as needs the wi fi, how long is this going to take to fix?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No Internet

Posted by a Superuser, not a Sky employee. Find out more

@racheldr 

As customers we have no idea. You will have to persevere on the phone. Sky sometimes update their Sky Twitter Help page as well. 
https://twitter.com/SkyHelpTeam 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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