No Internet you say it’s ok

[Lucy5173]

Your checks say it is OK no internet since last night, problem same in town. Not able to use any WiFi sky you are terrible at customer service and contact over issues

[caesarome]

@Lucy5173 

We are customers here so you are not talking to Sky support by posting on here.

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.