No Internet, no Internet green light, and an orange light for voice

[Liv96]

Unfortunately can't follow these instructions, or even get on to my app as I have no WiFi and no mobile data. Tried calling, they won't help and automated response saying to the the app which I can't even access!

[Addie15]

Update-We are closing this invite now for @J9ndr  but if you still need help, please let us know so we can re-escalate this for you. Thanks.