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Discussion topic: No Internet again - previous issue was a mast in area

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This message was authored by: Oerpheous

No Internet again - previous issue was a mast in area

There appears to be an outage again in South Yorkshire. Post code in South Yorkshire I am connected to my sky hub, but have no Internet
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This message was authored by: caesarome

Re: No Internet again - previous issue was a mast in area

Posted by a Superuser, not a Sky employee. Find out more

Does anything appear here for you:

 

https://www.sky.com/help/servicestatus/your-services/broadband

 

As phone mast has nothing to do with broadband issues.

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This message was authored by: Oerpheous

Re: No Internet again - previous issue was a mast in area

Apologies, I did not mean a mast.

 

After logging my fault on the 22nd March, and planning for an engineer,  there was a reported/known BT exchange error in South Yorkshire region that was confirmed 3 days later on 25th, the same day that my engineer visit was cancelled. 

This message was authored by: Andrew131

Re: No Internet again - previous issue was a mast in area

My broadband is also down in Rotherham 

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