No Internet. Contact with a person would be very much appreciated.
Internet is not working and the remote control speaker does not work. No Internet to my laptop or 'phone. Your help would be much appreciated, thank you.
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
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