0

Discussion topic: No Broandvand after 7 days

Reply
This message was authored by: ItsStev

No Broandvand after 7 days

I am a new Sky customer, I have a broadband package which was ment to be activated on the 18th. I've had 3 missed openreach appointments to "fix my issue".

 

I have done a broadband checker on BTwholesale and it's available!

 

Do I don't Sky again to activate it or do I just wait AGAIN for openreach to actually turn up?

Reply

All Replies

This message was authored by: Highlinder

Re: No Broandvand after 7 days

Posted by a Superuser, not a Sky employee. Find out more

@ItsStev  Have these dates to come fix your broadband been emailed to you that they are going to happen or has Openreach just turned up out of the blue? What contact have you had with Sky to tell you when they set this up for Openreach to attend?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Avatar for ItsStev
Level 1 icon
Topic Author
This message was authored by: ItsStev

Re: No Broandvand after 7 days

I have been given 3 dates for an openreach engineer to turn up, all 3 times they didn't bother contacting me or turning 

This message was authored by: caesarome

Re: No Broandvand after 7 days

Posted by a Superuser, not a Sky employee. Find out more

@ItsStev 

Then you can do is to call Sky to see if they have any updates come through from Openreach.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply