Newly installed. Only 2 green lights

[Cf955]

Hi, i only today connected to sky broadband.  Got a text to eay engineer was on site etc then another to say i was now connected however only the power and wifi lights are green, the other 2 are blank and my broadband isnt connected. Help please! Thank you

[JimM1]

@Cf955 The connection link for new hub install as the electronic version!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have