New wi fi poor signal

[LeeH5]

I upgraded last week to Sky full fibre 500 and the signal strength around the house is awful compared to BT my previous provider.

[caesarome]

@LeeH5 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

[JimM1]

@LeeH5 Where you also on a FF connection with BT!

[LeeH5]

Yes I was

[JimM1]

@LeeH5 What sky hub did you settle on and which BT Router did you have before the change over! Any BT Extenders involved complete or home smart wi-fi!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub