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Discussion topic: New sky hub had worse range than previous

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This message was authored by: Dipsb

New sky hub had worse range than previous

New sky hub had worse range than previous Door bell weak signal & home office also weak (used to be fine). What options do I have with Sky?
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This message was authored by: Chrisee

Re: New sky hub had worse range than previous

Posted by a Superuser, not a Sky employee. Find out more

@Dipsb Is the new hub white and is it in the ssme position as the old one? Doorbell cameras are often an issue as wifi signals dont pass through external walls that well. Sky will sell you an add-on called WiFi Max which can supply extender pods see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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