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Discussion topic: New sky broadband hub and no broadband service
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This message was authored by: Rocki1
Message posted on 03 Apr 2024 02:59 PM
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New sky broadband hub and no broadband service
Yesterday Openreach did indoor work to prepare me for Sky internet and tv package installation. Today the Skybroadband hub arrived and I have connected the Ethernet and power cables. Green light on power. Green light on wifi. Cannot connect my iPhone to the wifi using wifi name and password provided with sky broadband hub. What's wrong/missing?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Apr 2024 03:04 PM
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Re: New sky broadband hub and no broadband service
@Rocki1 Is today your activation day or was that yesterday? How many green lights are on the ONT on the wall if that is what Openreach fittted yesterday?
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If you have found this solution helpful please tick this as the answer.
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