New router not connecting to TV

[Georg]

I received new white router and have gone through all set up options with no luck. tried to speak to a human at sky (not an easy task) have spoken to to agents and still no joy. ||I plugged my old router in and it works perfectly. My other items pick up WIFI from router but cannot see it on the tv? Not happy

[JimM1]

@Georg See if the help links below do any good, you may have to back the new hub wireless security back to wpa2-psk with the app.!

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a