New router for my new house

[tonytiler]

Hello I've ordered a new broadband package as moving to another house on checking the order your sending it to my previous address. We don't live there any longer.

[tonytiler]

My router is going to the wrong address?

[jamesn123]

@tonytiler 

I've escalated your post to Sky, look out for a chat bubble on the forum

[Lisa-P1987]

Thanks for escalating this. We’ve sent an invite to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.