New router fitted last week & WiFi is shocking.

[EmmaSly]

New router fitted last week & WiFi is shocking. Not able to loads apps through phone & internet is slower than ever. 
regular checks are varied - at times reached 300 but then other times drops to 75

[Tom-W19]

Hi @EmmaSly 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147