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Discussion topic: New router but no phone connection

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Flo264
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This message was authored by Flo264 This message was authored by: Flo264

New router but no phone connection

‎04 Jun 2024 11:14 AM

Hi 

 

can someone help.  I have just installed a new Sky router (white one) but I am now unable to get a phone line.  What am I doing wrong?

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: New router but no phone connection

‎04 Jun 2024 11:24 AM

Posted by a Superuser, not a Sky employee. Find out more

@Flo264 Have youbtried plugging the phone into the phone socket on the back of the hub?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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