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Discussion topic: New install, mysky app not showing max hub setup

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This message was authored by Graemorrison This message was authored by: Graemorrison

New install, mysky app not showing max hub setup

I have a new install and the mysky app does not have the hub setup functions so I cannot configure the settings

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New install, mysky app not showing max hub setup

Posted by a Superuser, not a Sky employee. Find out more

@Graemorrison 

 

There appears to be a delay in some Max Hub users seeing those tabs: Sky is investigating this and I've escalated your post.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: New install, mysky app not showing max hub setup

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Graemorrison  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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