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Discussion topic: New install, mysky app not showing max hub setup
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This message was authored by: Graemorrison
Message posted on 24 May 2024 04:49 PM
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New install, mysky app not showing max hub setup
I have a new install and the mysky app does not have the hub setup functions so I cannot configure the settings
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 24 May 2024 06:22 PM
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Re: New install, mysky app not showing max hub setup
There appears to be a delay in some Max Hub users seeing those tabs: Sky is investigating this and I've escalated your post.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Lisa-P1987
Posted by a Sky employee
Message posted on 25 May 2024 09:37 AM
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Re: New install, mysky app not showing max hub setup
Thanks for escalating this. We’ve sent @Graemorrison an invite to chat.
Thanks
Lisa - Sky Tech Team Expert
Lisa - Sky Tech Team Expert
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