New hub signal worse and constantly dropping

[Qasimi01]

Hi, We have recently upgraded to the new Sky Max Hub and the signal is worse and it constantly drops. Broadband speed checker and Hub all look fine so not sure what is causing the issue ?

[Tom-W19]

Hi @Qasimi01 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147