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Discussion topic: New hub connected but blinking green for hours

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This message was authored by Kerrin86 This message was authored by: Kerrin86

New hub connected but blinking green for hours

My hub uas had its activation date today, all went through but my hub has been blinking green for hours. Checked connection on my sky app and says no issues but my devices wont connect theres no internet connection

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This message was authored by Chrisee This message was authored by: Chrisee

Re: New hub connected but blinking green for hours

Posted by a Superuser, not a Sky employee. Find out more

@Kerrin86 sounds like your line has not bern activated as yet. It can happen up until midnight if it isnt working by tomorrow give Sky a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Kerrin86
Topic Author
This message was authored by Kerrin86 This message was authored by: Kerrin86

Re: New hub connected but blinking green for hours

I called earlier and he said everything is connected skys end and it's saying I've used 1.6G today which is strange as I've not been able to use it.

This message was authored by Chrisee This message was authored by: Chrisee

Re: New hub connected but blinking green for hours

Posted by a Superuser, not a Sky employee. Find out more

@Kerrin86 sounds like the enginerrs msy have madeca mistake and connected the wrong line.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Kerrin86
Topic Author
This message was authored by Kerrin86 This message was authored by: Kerrin86

Re: New hub connected but blinking green for hours

2.5G now, do you think it could be downloading software for set up?

This message was authored by BlakeD93 This message was authored by: BlakeD93

Re: New hub connected but blinking green for hours

Hi sorry to jump on your post but did you get the issue resolved? I've experience the same issue you had back in June last year.

 

Thanks for any time 

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