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Discussion topic: New full fibre installed, but wi fi still constantly dropping out after 24 hours.

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This message was authored by: NEROBERTS

New full fibre installed, but wi fi still constantly dropping out after 24 hours.

We had full fibre super fast installed, but have either not been able to connect to wi fi at all or it constantly drops out. We've had this for 24 hours ... can anyone help with this issue as my partner works from home (and I've got 2 teenage daughters)!

Sky tech dept have said problems can last up to 24 days until the line stabilises ... has anyone else experienced this as it will cause us major problems if it does continue.

any help would be greatly appreciated 

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This message was authored by: cookiemonsteruk

Re: New full fibre installed, but wi fi still constantly dropping out after 24 hours.

Posted by a Superuser, not a Sky employee. Find out more

@NEROBERTS 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Chris1708

Re: New full fibre installed, but wi fi still constantly dropping out after 24 hours.

We have this issue! Did you get sorted out? Did it resolve?

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This message was authored by: NEROBERTS

Re: New full fibre installed, but wi fi still constantly dropping out after 24 hours.

Yes, fully sorted and it has been fine after those first few days

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