New fibre ok but no wifi

[Chris080769]

hELP!! New fibre connected today. Sky Q ok but cannot connect any device to WiFi... Tied phone and Alexa and it says coul not connect to WiFi... Turned box off and on again, checked connection.... Still no wifi

[Addie15]

Hi there, @Chris080769.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147