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Discussion topic: New customer

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This message was authored by Kris2022Phil This message was authored by: Kris2022Phil

New customer

I applied for a BB connection on 10th May. When will I receive my device and activation. Usually any ISP will take max a week. Can I expect the same?

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Kris2022Phil 

 

What does it say on your my sky app your orders?

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This message was authored by daveNOS This message was authored by: daveNOS

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Kris2022Phil It takes a minimum of 10 working days(from date of order) for any ISP using the Openreach network to activate a line, your router should arrive a few days before activation.

-------- Please note i am not a Sky employee ----------
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