Discussion topic: New customer internet connection down

This message was authored by: Morganc84 · ‎30 Jun 2023

New customers everything set up Wednesday working fine today gets a txt to say my broadband is now up and running (which it already was since Wednesday) however since this txt my internet connection now says it's down (connected to broadband but no internet). I've tried all the guides to get it back up and going but it just won't work

This message was authored by: caesarome · ‎30 Jun 2023

@Morganc84

Have you tried running this test:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

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This message was authored by: Morganc84 · ‎30 Jun 2023

Yeah run the test on my phone says no problems but the tv is saying no internet connection there is an issue with your broadband but there's no number for me to ring

Discussion topic: New customer internet connection down

New customer internet connection down

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Re: New customer internet connection down

Re: New customer internet connection down

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