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Discussion topic: New customer but at an old address
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This message was authored by: Donika
Message posted on 25 Mar 2025 03:12 PM
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New customer but at an old address
My partner has paid for the Sky Broadband at our current address but his contract is ending soon. Can I register as a new customer with Sky and still have Broadband at the same address, but just to be me that's paying for it?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Mar 2025 03:46 PM
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Re: New customer but at an old address
@Donika you can certainly order a service certainly but Sky are unlikely to consider you as a new customer if your partner is still resident.
Also before you can order your partner would have to give 14 days notice or setup a home move before you can order. In the former case expect 2 or 3 weeks without a service.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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