Discussion topic: New customer. With new sky box. Connected box and puck per instructions and still have No connecti

This message was authored by: Rich152 · ‎10 Jul 2025

I've had New box and puck. I've connected as per instructions.

There is NO connection for either my T.V. or phone.

HELP PLEASE

This message was authored by: Chrisee · ‎10 Jul 2025

@Rich152 by box I assume you mean a Sky hubif so what are the lights on the hub showing? See here for help https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: New customer. With new sky box. Connected box and puck per instructions and still have No connecti

New customer. With new sky box. Connected box and puck per instructions and still have No connecti

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Re: New customer. With new sky box. Connected box and puck per instructions and still have No conn

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