This discussion topic is read only
Discussion topic: New broadband with ONT - installation correct?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 26 Feb 2022 04:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New broadband with ONT - installation correct?
I got the text saying my broadband was activated but there is no "internet" light on my Hub.
Have I set it up correctly? The white ONT box does have green lights.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Feb 2022 04:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New broadband with ONT - installation correct?
Traditionally it can take up to midnight for activation to happen. Although the sms says its from sky it appears to be from openreach. Sky still have things to do from their end. Get back to us in the morning if it still hasn't been activated
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Message posted on 26 Feb 2022 04:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New broadband with ONT - installation correct?
Thank you! So set-up looks correct? Note that I the cable from the hub to the ONT box is an old one I found as we never got one of those from Sky; I assume this is OK?
Message posted on 26 Feb 2022 04:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New broadband with ONT - installation correct?
So long as the cable is cat 5e gigabit or above .
Check the end plugs on the ethernet and make sure all 8 pins are wired.
You should have rec'd a new cable under the title conversion kit
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page