New broadband is awful

[Paul141178]

Hi, we have just moved house and had broadband installed a few weeks back but the quality is really poor. We both work from home but it's unsustainable currently. We had absolutely no issues in our last house and even with the addition of boosters, the signal is highly unreliable and keeps cutting off. We need this sorted asap 

[MightyQuinn]

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@Paul141178 wrote:

We need this sorted asap 

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Hi @Paul141178   If you wanted it sorted out, you need to contact Sky. To see what is available at your new address https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome. You mention boosters, the only reliable way is to connect using Ethernet (not WiFi).