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Discussion topic: New broadband fibre

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This message was authored by: Joanne0311

Message posted on ‎02 Apr 2025 12:37 PM

New broadband fibre

My fibre installed 11am today but phone and laptop connect but drops in and out constantly and am working from home 

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This message was authored by: Joanne0311

Message posted on ‎02 Apr 2025 12:39 PM

Re: New broadband fibre

Netflix not working  either 

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This message was authored by: jamesn123

Message posted on ‎02 Apr 2025 12:52 PM

Re: New broadband fibre

Posted by a Superuser, not a Sky employee. Find out more

@Joanne0311 

Do any lights on your hub change?

What if your laptop/phone are moved closer to the hub? Do they still drop out?

 

What message are you seeing on Netflix?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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