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Discussion topic: New Sky router won’t connect to printer or phone

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This message was authored by KJay11 This message was authored by: KJay11

New Sky router won’t connect to printer or phone

Hello new Sky broadband router to replace old router received. Cannot connect PC or iPhone to HP printer that is over 10 years old but was working fine with old router. Can anyone help please? 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: New Sky router won’t connect to printer or phone

Posted by a Superuser, not a Sky employee. Find out more

@KJay11 wrote:

Cannot connect PC or iPhone to HP printer that is over 10 years old but was working fine with old router. Can anyone help please? 


Your new router will have a new wireless name so you need to set everything up again by getting your devices to search for all available wifi networks then connect to your one by using the password that came on the little card. The network name is also on it as it will start with SKY.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: New Sky router won’t connect to printer or phone

Posted by a Superuser, not a Sky employee. Find out more

@KJay11 wrote:

Cannot connect PC or iPhone to HP printer that is over 10 years old but was working fine with old router. Can anyone help please? 


Your new router will have a new wireless name so you need to set everything up again by getting your devices to search for all available wifi networks then connect to your one by using the password that came on the little card. The network name is also on it as it will start with SKY.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by absmo This message was authored by: absmo

Re: New Sky router won’t connect to printer or phone

My I phone keeps coming up with this message I have new router 

IMG_7301.png

This message was authored by Old+English This message was authored by: Old+English

Re: New Sky router won’t connect to printer or phone

I had a problem trying to get on a site because of private relay it happened after an update where I pressed something, go to settings tap on your name then onto iCloud you have the option to turn private relay on and off turn it off and you should be able to get on as normal I found it again by accident as it was driving me nuts...

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