New Sky Max Hub fibre 150, no WiFi at back of property 12m from hub

[Bigbob1984]

New sky max hub as got fibre installed today. Engineer installed it upstairs in from t bedroom as didn't want to feed the cable through the house. Now I don't have WiFi signal in my living room at the back the house which has currently rendered me without sky glass. I have the sky max guarantee but that obviously isn't going to help right now. Can I get a WiFi booster from sky?

[TimmyBGood]

@Bigbob1984 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.