9

Discussion topic: New Broadband soon .

Reply
This message was authored by EDGARTHEFIRST This message was authored by: EDGARTHEFIRST

New Broadband soon .

Hallo all,

Will  Sky give me a free disconnection if it is not able to match a new Full fibre to the house.

at the moment the company called toob offers only one speed but it is 900mb.for £25 land line extra, As TV has gone to TV over Broadband it seems like a no. Brainer.Sadly Sky won't tell me when it will upgrade !

Any thoughts

 


Best Answers
This message was authored by GD1 This message was authored by: GD1 Answer

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

@EDGARTHEFIRST  If you're in a minimum term then no they won't as you've agreed this term for a discount.

 

Regardless of an Altnet being able to provide faster speeds no provider needs to release you early.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


View this Answer within the discussion

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1 Answer

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

@EDGARTHEFIRST  If you're in a minimum term then no they won't as you've agreed this term for a discount.

 

Regardless of an Altnet being able to provide faster speeds no provider needs to release you early.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

@EDGARTHEFIRST wrote:

 

Will  Sky give me a free disconnection if it is not able to match a new Full fibre to the house.

 


No: Toob is laying its own fibre infrastructure rather than using the Openreach network, so neither Sky nor any other mainstream ISP could 'match' such an offer without losing money on every account. All the altnets are burning through start-up capital to try to reach a sustainable financial position at some point in the future: at present they are nowhere near this.

 

https://www.ispreview.co.uk/index.php/2023/05/toob-get-300m-uk-funding-boost-for-fttp-broadband-roll... 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
EDGARTHEFIRST
Topic Author
This message was authored by EDGARTHEFIRST This message was authored by: EDGARTHEFIRST

Re: New Broadband soon .

The odd part is that toob is doing full fibre to house witout diging up roads or gardens , it uses telegraph Poles, which begs the question why Openreach done this as is how Sky hybrids coppersl so called SupperSpeed  gets in to house.?

 

This message was authored by lettice This message was authored by: lettice

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

We have Toob building their infrastructure here and is live in our neighbouring towns and cities.

They have been building it in our town since September 2022 and recently heard it's still another six months away.

The maps on their website are normally updated once a week, showing the various build stages.

Have heard good things from customers who have it in neighbouring towns and cities.

But it is CG-NAT, so if you require port forwarding, you have to pay £8 a month for a static ip address.

For Sky, this altnet from what I have heard does not suffer from some of the download/streaming issues that cg-nat can cause, that some other altnets do suffer from.

 

They do not offer any landline service as part of their offering. So you will need to go and find your own VOIP service.

They only offer advice on some VOIP services, one they mention Vonage, they say they partner with, that is just really a promotional offer and a how to use help for the Vonage service. From what I have heard it's the same price, so no offered discount on that from Toob.

 

If you wish to find out if Sky full fttp fibre, via Openreach is coming to you soon,  the Openreach checkers are your best bet.

Enter your postcode into the map here;

https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband

Or enter your postcode into the box here;

https://www.openreach.com/fibre-broadband/ultrafast-full-fibre-broadband

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
EDGARTHEFIRST
Topic Author
This message was authored by EDGARTHEFIRST This message was authored by: EDGARTHEFIRST

Re: New Broadband soon .

The odd part is that toob is doing full fibre to house witout diging up roads or gardens , it uses telegraph Poles, which begs the question why Openreach has not. done this as is how Sky hybrids coppersl so called SupperSpeed  gets in to house.?

 

This message was authored by lettice This message was authored by: lettice

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

@EDGARTHEFIRST wrote:

The odd part is that toob is doing full fibre to house witout diging up roads or gardens , it uses telegraph Poles, which begs the question why Openreach has not. done this as is how Sky hybrids coppersl so called SupperSpeed  gets in to house.?

 


Toob are in fact doing both poles and underground.
But in fact, altnets and even Openreach have been putting in poles in some areas where they had Underground runs before, more for ease, practicality and easier to fix.
Have noticed in our neighbouring town, two very large new house builds have gone with poles for their Openreach and Toob fibre. Both were fielded areas before, now large housing estates.
Toob have small green boxes that serve the runs for underground to home areas. The Toob pavement boxes, that have a Toob cover serve the runs to the poles, as well as distrubuting the fibre cable from area to area. With fibre, cables are run between pole to pole and save the need for every pole connecting to the run underground.
My town and neighbouring city is mostly served by poles. 
Toob have installed all their pole dp kit on our poles and ran fibre cables between the poles many months back, but as I said above will not be live for a good while yet.
Toob do also hang off an existing Cityfibre network in some places, like Portsmouth, Brighton and Bournemouth areas, which got their customers connected up quicker.

 

Openreach for us put their kit for fibre at the top of our poles and ran fibre cables between all the poles a few weeks back and connexted up the poles to the underground runs about a week after that and two days later it went live for us.
I've now ordered Sky Ultrafast+ and getting the ONT installed and it activated in just under a few weeks time. Had my grey outside box and the fibre cable run to my pole last week. 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by GD1 This message was authored by: GD1

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

@EDGARTHEFIRST wrote:

The odd part is that toob is doing full fibre to house witout diging up roads or gardens , it uses telegraph Poles, which begs the question why Openreach done this as is how Sky hybrids coppersl so called SupperSpeed  gets in to house.?

 


Virgin Media have also done the same in my area where they expanded in to and laid FTTH using Openreach duscting and poles.  There is little likelyhood that Openreach will be rolling out FTTP in my area for a good few years. 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

@EDGARTHEFIRST wrote:

 begs the question why Openreach has not. 

 


Openreach has been using fibre-optic on poles itself for years, although they have a traditional preference for ducts where available.  Pole and duct sharing has been around for over a decade.

 

https://www.fibre-systems.com/news/openreach-trials-simplified-duct-and-pole-sharing-process 

 

As the ISPReview link I posted previously indicates, Toob is expanding in a relatively small geographical area (essentially two counties) : it's just they've reached your address before the national Openreach deployment which already encompasses over ten million properties.

 

https://www.openreach.com/news/openreach-hits-10-million-full-fibre-milestone/ 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by lettice This message was authored by: lettice

Re: New Broadband soon .

Posted by a Superuser, not a Sky employee. Find out more

Toob is live in five counties;

Surrey, Dorset, Hampshire, West Sussex and East Sussex.

Their head office is in North Portsmouth.

Their first live to go areas a good few years ago were Southampton in Hampshire and across Surrey.

Like I said, the last year, they have partnered with the Cityfibre network to offer their service along with other competing altnets in Dorset, parts of Hampshire and West Sussex.
The rest are builds completed solely by Toob.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion