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Discussion topic: Need to speak to someone on line chat aboult my broadband

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This message was authored by barry+weelands This message was authored by: barry+weelands

Need to speak to someone on line chat aboult my broadband

Hi is there anyway I can speak to somebody on line chat had ope reach out to sort it bit they said it's my router a d cannot get hold of anybody at sky 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Need to speak to someone on line chat aboult my broadband

Posted by a Superuser, not a Sky employee. Find out more

@barry+weelandsDid they find no fault with the line and what was Openreach out to do about your broadband to say it is the router that is at fault?

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barry+weelands
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This message was authored by barry+weelands This message was authored by: barry+weelands

Re: Need to speak to someone on line chat aboult my broadband

Yeah there was a fault with the line he fixed it but when he tested my router he said it's faulty as only getting 6mbps bit there is 87mbps comming into the house 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Need to speak to someone on line chat aboult my broadband

Posted by a Superuser, not a Sky employee. Find out more

Hi @barry+weelands 

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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