Need to speak to an advisor

[whiterabbit]

I have tried phoning and messaging sky to speak to them about moving my broadband to new property, and to change the type of broadband i have. It syas on my account that i have booked a home move, but i have not! and now can't do anything or speak to someone. I really need someone to make contact with me

[Daniel0210]

@whiterabbit 

Sky won't contact you. They won't know who you are from your post. You need to initiate contact.

To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.