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Discussion topic: Need to reschedule installation date but not showing on my account

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This message was authored by: Jacq

Message posted on ‎04 Nov 2024 06:48 PM

Need to reschedule installation date but not showing on my account

Hi, I have booked to get sky broadband installed this week but it no longer suits and the appointment isn't showing up in my online account, how do I reschedule?

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This message was authored by: Highlinder

Message posted on ‎04 Nov 2024 07:56 PM

Re: Need to reschedule installation date but not showing on my account

Posted by a Superuser, not a Sky employee. Find out more

@Jacq  What information is it showing track orders in my account?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Jacq

Message posted on ‎04 Nov 2024 09:13 PM

Re: Need to reschedule installation date but not showing on my account

There are no orders showing in there. I mayb not have been signed into my account when I signed up 

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