21 Jan 2025 01:37 PM
Hi,
My broadband is generally ok, but from time to time (mayeb once to twice a week) it becomes very slow and not usable, even my Sky Steam TV stops working. My smart devices around the home stop working etc
Once I restart the router, the issue is resolved and everything is back up and running perfect again- which is rather annoying
Can anyone help with this issue?
Do I need a new router perhaps?
22 Jan 2025 09:12 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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