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Discussion topic: Need to get internet as I moved to new home

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This message was authored by: Warda

Need to get internet as I moved to new home

I am trying to contact my hub but not getting through

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This message was authored by: Chrisee

Re: Need to get internet as I moved to new home

Posted by a Superuser, not a Sky employee. Find out more

@Warda you cannot just pllug a Sky hub into a phone socket and get a connection. Instead you have to book a home move so the connection to your old line is terminated and a new connection is activated on your new line. This takes time typically 2 weeks to set up so either start here https://www.sky.com/moving-home or call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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