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Discussion topic: Need to change 2.4Ghz WiFi channel on Gigafast - Due to crowded channel being automatically picked

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This message was authored by GazCBG This message was authored by: GazCBG

Need to change 2.4Ghz WiFi channel on Gigafast - Due to crowded channel being automatically picked

Hi,

 

I am needing to change my 2.4Ghz WiFi channge on  my Gigafast connection as it picking the wrong one, however when I look at the settings on the router and Sky App, I am unable to change this.

 

As the screenshot below says, it selected the best channel and is being managed automatically, not allowing me to change it.
Also you can see below the WiFi Analyner when I am right by the Router/Hub and it can get worse as I move away from it.

It also recommends channels 3, 4, 8 and 9.


Screenshot 2025-02-18 095830.pngScreenshot_20250218_100353_WiFi Analyzer.jpg

 

Regards,

Garry

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Need to change 2.4Ghz WiFi channel on Gigafast - Due to crowded channel being automatically pick

Posted by a Superuser, not a Sky employee. Find out more

@GazCBG yyou cannot manually change theWiFi channel the white Sky Max hub uses. The hub should pick the best channel automatically butvrestarting the hub may make it choose a better one.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
GazCBG
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This message was authored by GazCBG This message was authored by: GazCBG

Re: Need to change 2.4Ghz WiFi channel on Gigafast - Due to crowded channel being automatically pick

That did it, now on channel 1

GazCBG
Topic Author
This message was authored by GazCBG This message was authored by: GazCBG

Re: Need to change 2.4Ghz WiFi channel on Gigafast - Due to crowded channel being automatically pick

Hi,

 

Can it also be changed my disable and re-enabled WiFi on 2.4Ghz do you know?

 

Regards,
Garry

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