25 Jul 2024 10:13 PM
Internal fibre connection to box broken and need engineer to fix, how to arrange this via Sky
25 Jul 2024 10:20 PM
Posted by a Superuser, not a Sky employee. Find out more@GKW69 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion