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Discussion topic: Need to book engineer to fix physical broadband connection into house

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This message was authored by GKW69 This message was authored by: GKW69

Need to book engineer to fix physical broadband connection into house

Internal fibre connection to box broken and need engineer to fix, how to arrange this via Sky

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Need to book engineer to fix physical broadband connection into house

Posted by a Superuser, not a Sky employee. Find out more

@GKW69 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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