12 May 2023 10:09 AM
12 May 2023 10:53 AM
Posted by a Superuser, not a Sky employee. Find out more
If the order didn't go thru you would need to call sky
Contact sky as below
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
12 May 2023 05:11 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jaylovesboo
When ordering TV & Broadband together they often get installed on different dates because Sky TV can be done within a few days whereas Broadband takes a minimum of 14 days if not longer as it has to go through Openreach.
Have you checked your order tracking on the My Sky app?
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