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Discussion topic: Need engineer to call as no phone box to connect router

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This message was authored by Petalpie This message was authored by: Petalpie

Need engineer to call as no phone box to connect router

We have just moved into our new property and are due to have our  sky glass tv delivered on the 16th of August and we have noticed we don't have a box for our telephone or router for WiFi in the living room, I was wondering if we could have an engineer to call to install one.

Many thanks

Margaret Stott 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Need engineer to call as no phone box to connect router

Posted by a Superuser, not a Sky employee. Find out more

@Petalpie 

 

If you put your address in here, it will indicate if a master socket is required or if provisioning will be over FTTP.

 

Delete the address details if you post the resulting image: it's the table and a few lines below it which are most useful.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by martswain This message was authored by: martswain

Re: Need engineer to call as no phone box to connect router

@Petalpie exactly what BROADBAND service have you ordered and from which company ?

This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Need engineer to call as no phone box to connect router

@Petalpie 

Work out if you actually need a master socket to be fitted at all. There are many full fibre to premises operators in the UK now which can provide a full broadband service with minimal drilling and cabling. If you require a landline then it too can come via a fibre broadband router as Openreach are phasing out the old style copper cabling for landlines. 

Use a comparison site such as this from Which? magazine to see what options might be available to you:

https://broadband.which.co.uk/broadband-deals? 

A lot depends on where you live of course, but pricing can vary a lot. For example I pay £18.75pm for 500Mbps full fibre symmetrical broadband from Community Fibre (500Mbps upload and download speed). It works perfectly with my Sky Stream puck. The equivalent download speed from Sky Broadband would currently cost £35pm for 18 months and that can only offer upload speeds of 56-58Mbps. 

 

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