National lotto app won’t load or connect to server

[Emmagiwa]

Same with me it's blocked. I turned restrictions off and also on mobile but won't allowed me to access it at all 

[caesarome]

https://news.sky.com/story/national-lottery-website-and-app-goes-down-13181706

A spokesperson later said the website and app were working again, however many people continued to report issues for hours after.

[Spcvw]

Im getting the same with my phone on wifi or not being able to access the lottery site.

also doing a broadband check on the house says in red i have a problem then it goes to wifi check and all green no issues. Theres deff something off on the wifi end if things. Since yesterday my ring chime pro wont connect either. 

[Chloe-W22]

Good morning all, apologies we've only seen this thread now.

Are you still having a problem with the lotto app? Does anyone have a screen shot of the error?

[Spcvw]

Hi Chloe, the lottery is now working fine, i still have an issue with the ring setup. I have an chime pro extender that lost connection on the day that update happened. Now it reconnects for seconds then loses the signal. Its like the router has a new fire wall or something. No previous issues at all

[Chloe-W22]

Hi @Spcvw,

You'll need to post on the broadband board for help on this one 🙂 https://helpforum.sky.com/t5/Broadband/bd-p/sky_broadband

[GaryEllieKatie]

National lottery app stoped a few days ago and i carnt get it back on any help welcome