01 Sep 2023 01:36 PM
Hello, I've had issues recently regarding server connection on various online Xbox games. Checking in my settings, it displays that my NAT Type is unavailable and forwarded me to troubleshooting, where the specific issue seems to be that it cannot obtain a teredo IP address. I was informed that this could be resolved by enabling both Ipv6 and Teredo tunnelling on my routers confutation UI/Router Settings, AKA my Sky Hub, which I can access, however, there is no direct option to enable either Teredo or Ipv6 tunnelling which has presented a roadblock in terms of resolving this issue.
Any help would be appreciated.
01 Sep 2023 01:58 PMPosted by a Sky employee
All Sky Hub models support IPv6 by default, and don't need any special settings to allow Teredo.
Do you have any other Xboxes on your home network, even older generations? They all try to use the same layer 4 port and conflict with each other, so be sure to have any others fully powered off.
01 Dec 2023 04:33 PM
I have the same problem and no solution I've tried to open a port on the router settings but not sure how to do so any help would be appreciated
02 Dec 2023 08:12 AMPosted by a Superuser, not a Sky employee. Find out more
@Donlan normally you should not need to change the settings on a Sky hub for most PS5 games. If you do need to for whatever reason follow the instructions here https://helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260
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