My wifi isnt working at all

[adamtaylor96]

I cant see why my internet is not working the wifi is down all together i cant get netflix or youtube and only certain channels

[Highlinder]

@adamtaylor96 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.