My wifi is not working but the app says good singal

[goldfrapp]

Mines been like it for weeks just trying to upgrade to faster speeds but if it's as bad as my current package I'll be canceling really fed up of loading screens it's as bad as dial up used to be 😳

[Ryan223]

If anyone else is experiencing issues with sky max hub not working. Spoken to Sky resolved by switching off Openreach Box and Sky WiFi Hub at mains. Leaving off for a minute then power back on Openreach box then WiFi Hub. Press and hold WPS button for 30 seconds. This hard reset the box and worked fine after.