My wifi is not connecting to any devices and when it does it is so slow or unresponsive

[leannf]

My wifi is not connecting to any devices and when it does it is so slow or unresponsive

[Highlinder]

@leannfblack or white router from Sky?

[leannf · Accepted solution]

It's the white one it's been same for abit now 

the extension i use for it works better and that's outside in our shed it's baffling 

[Highlinder]

@leannf  Where is the router kept and was the postion of other broadband  equpment different than before?

[leannf]

I've upgraded to the sky max hub and it's been shocking since i got it it's a lot to pay for when my mobiles always using my data instead of my wifi 

[Highlinder]

@leannf  If the Sk broadband max router is not working for you and you pay the extra for this you can ask Sky to downgrade the router to the black one to see if that will help with the Wi-Fi in the property.