My wifi is not connecting saying there an outage can I get a refund as I need this for work

[Yorkieboy1]

Broadband not connecting says there is an outage in my area can I get a refund as I need this for work

[Neil+Hansell · Accepted solution]

Hi

i live in Huntington and am having the same issue.

sky aren't saying there is a wide issue??

[Yorkieboy1]

Neil am in Clifton moor and it not allowing me to connect when I speak with sky they tell me to turn of Nd back on and then say I need an engineer but if it's a problem with York/our area then I won't bother with engineer and they should sort

[daphday]

I am in Clifton Moor and been offline for hours. I think it's it's all over York 

[Eggy.]

York here too, been out for a couple hours also 🙃 it's been off and on for the past month, absolutely ridiculous at this point!

[Totalwar2]

I have same problem no internet in south London area.

There's an outage on our network

If your broadband isn't working, you might be affected by a large outage on our network at the moment.

We know it's frustrating, but you don't need to call us. We already have engineers investigating to get you back up and running as soon as we can.