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Discussion topic: My wifi is cutting out 10+ times a day

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Avatar for sean123456789
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This message was authored by: sean123456789

Message posted on ‎11 May 2024 09:02 PM

My wifi is cutting out 10+ times a day

My wifi cuts out at least 10 times a day for the last month and performance seems to be worsening. Please can an engineer come out to review what's wrong and fix as the current service is not good enough

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎11 May 2024 09:06 PM

Re: My wifi is cutting out 10+ times a day

Posted by a Superuser, not a Sky employee. Find out more

@sean123456789 

 

Could you post your hub stats as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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