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Discussion topic: My wifi has stopped working

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This message was authored by feb.23 This message was authored by: feb.23

My wifi has stopped working

Hi Everyone.

Im very confused - I have an account with sky for my broadband, tv etc. I have a home move booked next Wednesday. My wifi has gone off today and I can't use it? Is this right? Surely I can't be without wifi and TV for a week before my move? Im paying for my account so it makes so sense.

anyone else had experience with this?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: My wifi has stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @feb.23 the switch off should not have happened but Openreach sometimes get trigger happy the problem is getting the service restored without cancelling the move is normally impossible. Give Sky a call to see what they can do.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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